Mediator of the Global Mediation Panel latest vacancies in Malawi UNDP Careers in Malawi Mediator of the Global Mediation Panel Jobs in at UNDP Malawi
Closes*> March 15, 2021
UNDP
Location *> Multiple Locations
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Application Deadline *> 15-Mar-21 (Midnight New York, USA)*>
Time left *> 33d 20h 53m
Type of Contract *> Individual Contract
Post Level *> International Consultant
Languages Required
*> English
Duration of Initial Contract *> 3 years, on call
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UNDP is committed to achieving workforce diversity in terms of gender,
nationality and culture. Individuals from minority groups, indigenous groups
and persons with disabilities are equally encouraged to apply. All
applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of
harassment, including sexual harassment, and discrimination. All selected
candidates will, therefore, undergo rigorous reference and background
checks.*>
##### Background
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The Office of the Ombudsman for United Nations Funds and Programmes offers
dedicated informal dispute-resolution services to all contract holders from
UNDP, UNFPA, UNICEF, UNOPS and UN Women in an informal, confidential manner
with the aim of maintaining a harmonious workplace environment. The Ombudsman
does not advocate for any party in a dispute but rather assists in seeing that
all members of the work force are treated equitably, and that justice is done.
As part of the efforts to improve organizational culture and ways of
responding to grievances, the Office of the Ombudsman is increasing the
existing capacity for mediation services through the establishment of a Global
Mediation Panel consisting of external, on-call mediators.
When the Office of the Ombudsman deems that a dispute brought to the attention
of the Office would be best addressed by the mediation process, the matter may
be referred to the Global Mediation Panel to address it in a faster, less
intrusive way than through the formal process.
##### Duties and Responsibilities
Description of responsibilities
Under the direct supervision of the Mediation Specialist and leadership of the
Ombudsman, the on-call external mediators will be responsible for the
following duties
· Provide on-call mediation services as a third-party neutral mediator upon
request by the Office of the Ombudsman.
· Maintain neutrality and impartiality towards all parties and ensure
confidentiality of the process.
· Where required, assist in following up with the parties after mediation to
receive feedback and to advise clients of further services.
· Conduct and participate in trainings as requested by the Office of the
Ombudsman.
· Promptly provide all necessary information about the cases handled to the
Office of the Ombudsman, including by reporting requested data in technology
systems, surveys, and reports.
· Collaborate with the Office of the Ombudsman and any other relevant UN
organizations regarding any concerns or complaints received as to the
conducted mediations; and
· Comply with all applicable ethical standards, processes, and procedures
established by the Office of the Ombudsman and the United Nations.
Deliverables
· Manage cases and tasks assigned in an effective and timely manner.
· Keep the Office of the Ombudsman adequately informed of developments and
matters requiring particular/immediate attention.
· Provide reports, surveys, and feedback regarding the conducted mediations,
training programmes, and awareness sessions.
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##### Competencies
Professionalism
· Has a thorough understanding of and significant experience in the mediation
process. Demonstrates professional competence and mastery of the subject
matter, is conscientious and efficient in meeting commitments, and observes
deadlines.
Communication
· Speaks and writes clearly and effectively; listens to others, correctly
interprets messages from others and responds appropriately; asks questions to
clarify and exhibits interest in having two-way communication; tailors
language, tone, style and format to match the audience; demonstrates openness
in sharing information and keeping people informed.
Client Orientation
· Considers all those to whom services are provided to be “clients”;
establishes and maintains productive partnerships with clients by gaining
their trust and respect; identifies clients’ needs and matches them to
appropriate solutions; monitors ongoing developments inside and outside the
clients’ environment to keep informed and anticipate problems; keeps clients
informed of progress or setbacks in projects; meets timeline for delivery of
products or services to client.
Judgement/Decision-making
Identifies the key issues in a complex situation; gathers relevant information
before making a decision; considers positive and negative impacts of decisions
prior to making them; takes decisions with an eye to the impact on others and
on the organization; checks assumptions against facts; determines the actions
proposed will satisfy the expressed and underlying needs for the decision.
##### Required Skills and Experience
The candidates for on-call mediators of the Global Mediation Panel shall be
highly experienced mediators interested in participating in the screening
process with a view to being included as consultant on-call mediators in the
Global Mediation Panel of the Office of the Ombudsman.
The applicants shall meet the following minimum criteria in order to qualify
• A degree in law, conflict management or other relevant social sciences. A
master’s degree in alternative dispute resolution (ADR) would be an asset.
• Formal training in conflict resolution.
• Proven mediation experience (at least five years); and
• Fluency in the official language of the country for which the mediator will
be screened and proficiency in English (both oral and written).
The Office is currently seeking applicants who have permanent residence or
significant presence in the following countries countries where the five
United Nations organizations served by the Office of the Ombudsman have
country offices or an established presence
Afghanistan Haiti Philippines
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Burkina Faso Iraq Senegal
Burundi Jordan Sierra Leone
Cameroon Madagascar Somalia
CAR Malawi Sudan
Chad Mali Syria
China Mozambique Venezuela
Colombia Myanmar Yemen
DRC Nepal Zimbabwe
Ethiopia Niger
Ghana Pakistan
Guinea Panama
Applicants that do not meet the above requirements will not be considered.
Although current members of the national judiciary and governments are not
disqualified per se, their acceptance is subject to the procurement processes
of the United Nations (including the provision of a no-objection letter from
the government employer), which may include restrictions in this regard.
Furthermore, before accepting an offer to be included as an on-call mediator
in the Global Mediation Panel, candidates must furnish proof that the laws of
the particular jurisdiction permit the acceptance of such an offer. Current UN
staff are not eligible to apply.
Required Documents
Please attach a maximum 3-page resume or CV in a PDF format, detailing your
mediation training and practical experience, including indicating the number
and the nature of mediation cases handled. Applicants that do not submit
resume or CV will not be considered.
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