Hotel Manager


Jobs in Kasungu Malawi Chikho Hotels Limited Jobs in Kasungu Hotel Manager Jobs in Kasungu at Chikho Hotels Limited Hotel Manager Employment opportunities Chikho Hotels Limited


Closes*> February 15, 2021

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Chikho Hotels Limited

### Job Description

Chikho Hotels Limited is a Malawian owned Hotels chain and is looking to hire
highly competent and motivated Malawians and other nationalities who would
like to work in a very competitive and rewarding environment. Recently CHikho
Hotels has finished construction of an International Hotel at Mponela in Dowa
District. The Hotel has 100 rooms, a modern restaurant, 10 Conference rooms
and other amenities.

Chikho Hotels is now hiringa formidable team that will take the newly
constructed Chikho Hotel to greater heights.

Position Hotel Manager

Posting at Chikho Hotel, Mponela

Reporting

The Hotel manager will report to the Managing Director

Job brief

It is important for the hotel manager to be involved in all aspects of the
hotel operations. You will be just as responsible for dealing with complaints
as for strategising and preparing reports. You will be a key person of
reference for employees and clients as well as external vendors.The hotel
manager must be able to guide the employees to work as a well-functioning
team.

Therefore, the ideal candidate will be a team player and an effective leader,
able to set
examples, foster a climate of cooperation and excellence in customer
satisfaction.The goal is to
enhance customer dedication and expand our clientele by strengthening our
hotel’s reputation.

Responsibilities

> Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
> Plan activities and allocate responsibilities to achieve the most efficient operating model
> Manage budgets/expenses, analyse and interpret financial information and monisales and profits
> Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
> Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
> Deal with maintenance issues, shortages in staff or equipment, renovations etc.
> Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
> Inspect facilities regularly and enforce strict compliance with health and safety standards

Requirements

> Proven experience as Hotel Manager or relevant role
> Fluency in English; knowledge of other languages is a plus
> Understanding of all hotel management best practices and relevant laws and guidelines
> Demonstrable understanding of Malawi’s and global hospitality industry and networks
> Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
> Excellent customer service skills as well as a business mindset
> Demonstrable aptitude in decision-making and problem-solving
> Reliable with an ability to multi-task and work well under pressure
> Outstanding leadership skills and a great attention to detail
> Degree in Business Administration/ an MBA, Hotel/Hospitality Management or relevant field
> Must have a valid driver’s licence

How to apply

Applications stating expected net salary and CV including contacts for three
professional
referees should be emailed to

Email [ resmponela@chikhohotels.mw ](mailtoresmponela@chikhohotels.mw)

Applicants must indicate the position they are applying for and their name in
the subject line. All
attached files should be saved under the applicant’s name.

Deadline for receipt of applications is Monday, 15th February 2021, 500PM.

Only shortlisted applicants will be contacted. Chikho Hotels Limited is an
equal opportunities employer.

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Jobs in Kasungu Malawi Chikho Hotels Limited Jobs in Kasungu Hotel Manager Jobs in Kasungu at Chikho Hotels Limited Hotel Manager Employment opportunities Chikho Hotels Limited


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