Sales and Placements Coordinator

Jobs in Lilongwe Malawi Lilongwe Wildlife Trust Jobs in Lilongwe Sales and Placements Coordinator Jobs in Lilongwe at Lilongwe Wildlife Trust Sales and Placements Coordinator Employment opportunities Lilongwe Wildlife Trust

Lilongwe Wildlife Trust



The successful applicant will be responsible for leading the sales and
marketing for Lilongwe Wildlife Trusts international placement programme,
which offers a portfolio of placements for vets, researchers, students and
volunteers in a range of conservation-related disciplines, including wildlife
vet medicine, sanctuary work, wildlife research and monitoring and more.

The individual must be highly proactive and driven to succeed, with excellent
attention to detail and good customer service skills. The key to this role is
being able to match enquiries to the appropriate placement or project by
identifying the specific needs and learning goals of each individual. The
primary means to achieving this will be through email and phone communication
with customers, as well as working closely with LWTs Research Manager, Head
Veterinarian and Operations Manager to establish the best fit for the
individual. Excellent communication skills, flexibility and a friendly and
personable manner will be key to the success of this role. Working closely
with the communications team will also be an important part of the job, in
order to develop and implement targeted marketing strategies and meet sales
targets. The post-holder will be responsible for maintaining strong
relationships with our database of tour operators and other third parties, by
providing compelling marketing content, responding to enquiries and making
sure placement information held by all partners is accurate and up-to-date.

The successful applicant will be outcomes-driven and able to work to pre-
defined targets without constant supervision and without mis-selling
inappropriate placements. A critical part of the role will involve managing
systems and databases to ensure that key information on contacts, sales and
enquiries is kept in a rigorous, accurate and easy-to-access manner.

The main work location will be Lilongwe but trips to the various placement
sites may be required from time to time.



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• Act as the first point of contact for all placement enquiries, ensuring a
timely and professional response to 100% of messages

• Maintain a close understanding and passion for LWTs work in order to best
represent our brand to our target market

• Liaise with key LWT staff to put together the best placement package for
each individual, taking into account both their experience, skills and
interests and LWTs own organisational needs

• Maintain excellent relationships with tour operators and other third parties
selling our products to ensure that our placements are marketed in a
competitive and accurate manner

• Meet monthly KPIs; exceed monthly sales targets

• Provide accurate and timely reporting on key KPIs upon request

• Populate and maintain sales database in an organised fashion

• Manage booking software

• Conduct exit interviews/surveys with placement participants to identify
improvements where necessary

• Work with the communications team to develop and implement marketing
strategies for the various placements (including through social media, press
etc)





• Experience in the volunteer or tourism sector (minimum one year)

• Excellent communication skills, both written and spoken English and French
(desirable)

• Be extremely organised, capable of juggling multiple tasks to competing
deadlines

• Highly motivated and goal-driven, with a proven ability to work
independently and take ownership for tasks

• Strong levels of initiative, creativity and problem-solving skills

• High levels of computer literacy Word, Excel and Access



• Experience managing social media platforms and producing marketing content
for social media

• Experience with WordPress web platform

• Experience with design software (Canva, Photoshop etc)

• Experience with photography and/or video capture and editing



send a CV and cover letter to applications@lilongwewildlife.org detailing your
relevant experience and why you would be a good fit for the role.

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Jobs in Lilongwe Malawi Lilongwe Wildlife Trust Jobs in Lilongwe Sales and Placements Coordinator Jobs in Lilongwe at Lilongwe Wildlife Trust Sales and Placements Coordinator Employment opportunities Lilongwe Wildlife Trust

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Brown Alex Friday, November 13, 2020 Jobs in Lilongwe Wildlife Trust Malawi latest vacancies in Lilongwe